OVERVIEW

We are seeking a highly-collaborative and people centric, operationally savvy Retail HR Manager to join our team!  The Retail HR Manager will support our retail stores, managing the day-to day HR functions and local strategy and initiatives, working closely with the respective leadership and central HR teams to carryout the HR Strategy, supporting the organization’s mission and vision. This position would be based at our NYC corporate office, with a presence in the retail locations.

ESSENTIAL JOB RESPONSIBILTIES

Full HR support in day-to-day to include recruitment, employee relations/investigations, local compliance, talent development and management and employee inquiries.

Partner with overall HR team in development and execution of HR programs, initiatives and strategies, providing valuable insights and recommendations.

Build effective, trustworthy and collaborative partnerships with field teams, encouraging open and transparent communication, fostering accountability and inclusivity

First point of contact for market employee relations issues, providing guidance and support to field management.

Manage and conduct investigations with the goal of thorough and timely completion, presenting recommendations and facilitating resolutions, engaging with upper management and legal accordingly on complex matters.

Involvement in the full life cycle recruitment process from posting to onboarding, ensuring a seamless and positive experience for candidates, new hires, and hiring managers within their market.

Accountability to P&L of the market relating to Payroll and FTE budgets to goal.

Ensure utilization of Company onboarding program for a successful and informative experience for new hires, aiding in retention and top performance.

Support in employee offboarding processes to include necessary documentation, final pay and exit interviews.

In collaboration with field management and managing directors, develop thoughtful people strategies focusing on succession planning, talent development, engagement and culture.

Maintain HR documents for area of responsibility.

Developing strong internal partnerships cross-functionally, serving as a trusted advisor and business partner across the organization. 

Serve as the market lead to carry out and execute companywide processes such as organizational/policy changes, performance reviews, open enrollment, etc.

Prepare cyclical and ad hoc reporting and presentations as required.

Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Ensure local compliance with Company and regulatory requirements, conducting audits, training, and course correcting, as needed.

Local champion for recognition programs and event/celebration coordination.

Serve as a key resource for the client group providing guidance and support for employee inquiries related to policy, benefits, leave, etc, liaising with central HR or other applicable departments as needed.

Continually evaluate effectiveness of existing HR processes, identifying areas of opportunity and recommending improvements.

QUALIFICATIONS

5+ years of experience working in the HR function, preferably in the luxury/high-end retail industry. or hospitality

Bachelor’s degree in human resources, business administration or other related field.

Knowledge of basic employment and labor related laws and regulations.

Effective communicator, verbal and written with strong interpersonal and time management skills.

Resourceful problem solver with exceptional detail orientation and organization, able to balance multiple priorities.

Must be able to maintain a high level of discretion and confidentiality at all times.

Must be a people centric self-starter with the ability to flourish in a fast-paced environment.

Attitude of continuous improvement and learning, with ability to adapt to new systems and processes.

Proficient in MS Office software, including Outlook, Excel, Word and Power Point.

Familiarity with HRIS systems and implementation, a plus.

SALARY RANGE: $85,000.00-110,000.00 per year commensurate upon experience.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.